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Author Topic: Invoices  (Read 461 times)

BiglooRadio

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    • Classic Rock 109
Invoices
« on: January 04, 2018, 08:44:49 AM »
Is it just me, or has SL stopped sending the invoice reminders? I haven't gotten one in about 3 months. I forgot that I had to pay and just now remembered.
Lou
Classic Rock 109, Real Music. Real Classic Rock!
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1290 GLI

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Re: Invoices
« Reply #1 on: January 04, 2018, 02:31:38 PM »
I'm glad I'm on automatic renewal. I've sent them multiple trouble tickets with no response. The site is broken as well. I don't know what to say. It's frustrating as heck. When are they going to fix things?

Jerry   1290 GLI

mrbill

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Re: Invoices
« Reply #2 on: January 05, 2018, 12:58:22 AM »
Yes, they stopped sending reminders.  I check the site every day for my ATH (which is working again) and the forums, and I see when the invoice is due on my client page.  Otherwise, I would have to remember.

metalrockradio

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Re: Invoices
« Reply #3 on: January 06, 2018, 07:35:58 AM »
Been having same issues with invoices and also sent payment thru paypal. It not being applied to account. Paypal shows payment sent. have to send trouble ticket to billing to get it applied.

Robert H.
Metal Rock Radio
Metalrock.FM

mrbill

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Re: Invoices
« Reply #4 on: January 06, 2018, 09:09:55 AM »
Same here.

MzR-Massey

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Re: Invoices
« Reply #5 on: February 02, 2018, 08:42:28 PM »
I made a reminder in Outlook on my end for  the ATH reports. However, from the last I heard they were still having issues with a new server, so they stopped the requirement for the ATH reporting, and removed the not reporting fee, till they fixed things.

I just want to make sure the license keeps running and not randomly stop....

FM5280

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    • 5280 Light Jazz
Re: Invoices
« Reply #6 on: February 03, 2018, 09:10:15 AM »
I made a reminder in Outlook on my end for  the ATH reports. However, from the last I heard they were still having issues with a new server, so they stopped the requirement for the ATH reporting, and removed the not reporting fee, till they fixed things.

I just want to make sure the license keeps running and not randomly stop....
You want to keep paying even though they have no current agreement with ASCAP and BMI?
Rob Oyler, Program Director
No longer broadcasting due to StreamLicensing no longer being covered by ASCAP & BMI and their failure to pay royalties we paid to SL.