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Messages - theresort

Pages: [1] 2 3
1
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 16, 2017, 07:55:43 AM »
Sigh.....Nothing is ever simple. You might find the following informational.

https://www.corporationwiki.com/p/2ze508/oi2-webcasting-llc

Given the complexity of what is going and the interconnection of all these entities involved, I feel that patience on my part is the course of action while all the improvements are made. I think if Oi2's plan is to put us as Broadcasters in the mainstream of things by developing a better platform than Pandora etc...I say Thank You!....I never understood why Streamlicensing appeared to do very little to promote the streams they were handling...they are content providers as well as data/fee collectors... and especially when everyone has to launch thru them....Live 365 relaunched and is really for Hobby Broadcasters...Live365 makes a profit off your intellectual property and doesn't allow you do the same...all the while you pay them to create your own work....nice if you can get away with it! Personally I'm not spending 10 hours a week doing Music research and testing and hours on hours of Programming, Imaging, Sales etc...to creating hopefully compelling content... and then pay someone to profit from my work. ::)

As far as the PRO's changing their model of course they would like to deal with an individual... not a larger group like Streamlicensing/Oi2 which has the power of numbers. Honestly I have to say to Anthony and the rest of the staff (all of them), now that I have the information to see the bigger picture have been more than helpful. The task of coordinating and integrating what is going on is enormous and fraught with the unforeseen . Anything I can do to help?
....is there a living, breathing sample of Bunji we can sample?

2
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 10, 2017, 03:45:04 AM »
 Anybody Else wake this morning to find they have been double billed for this month! and on top of it the rate was even higher?
 >:(

3
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 07, 2017, 09:57:32 AM »
Bunji Sounds awesome...Show me the goods! Now...lol

4
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 07, 2017, 09:47:47 AM »
Thank you :-)

5
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 06, 2017, 11:00:53 AM »
I Didn't Get the e-mail about Bunji...or I did and just can't log in and see it...anybody have it handy to post ? 

6
Catch All Discussion Board / Re: Player Issues
« on: November 04, 2017, 09:28:36 AM »
Support ticketing system appears operational :)
Just a heads up the system for submitting support tickets seems to be back and operational....just did a check to see if it would create ticket, then follow link to ticket number etc...all seemed to be operating as normal...

7
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 04, 2017, 09:27:08 AM »
Just a heads up the system for submitting support tickets seems to be back and operational....just did a check to see if it would create ticket, then follow link to ticket number etc...all seemed to be operating as normal...

8
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 03, 2017, 09:14:55 AM »
Hi T, I'd give Ed Shiflett a shout there is a number as well on the Oi2 websitehttps://oi2networks.com/)..my guess he knows the answers to your question or can point you in the right direction... let us know how it turns out....
Best regards,
David

9
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 02, 2017, 03:53:04 PM »
Hi, to those keeping an eye on what is going on... I did receive an answer today on what's currently happening...as the mission is to get the word out...

Dear Mr. LaBonte:

Migrating and upgrading servers is not just a rumor, it is true. I apologize for the lack of communications. The short-form technical reason is that our ability to send emails to all of the people we serve got caught in the migration.




We should have an update to everyone, via email, today.




Our purpose for these changes is to provide the most accurate accounting for the PROs in the industry, to make sure they get their fair share of monies owed, but not a cent more. This is a savings that we intend to pass along to our customers.





Customer service is our primary goal, and you should see a significant improvement in that area soon.




Thank you for your patience and loyalty.




Ed Shiflett

Chief Distribution Officer

OI2 Media

Orlando, FL

in my reply I asked how this is impacting licensing new stations... will pass that answer along as well when I get one....

10
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 02, 2017, 03:36:06 PM »
I think I'll call Oi2 directly next... and thank you :-)

11
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 02, 2017, 11:41:30 AM »
e-mail I used Anthony@Oi2media.com

12
Catch All Discussion Board / Re: Player Issues
« on: November 02, 2017, 11:40:58 AM »

13
Catch All Discussion Board / Re: Player Issues
« on: November 02, 2017, 11:23:29 AM »
Here is letter I sent today...hopefully you will do the same...

"Hi Anthony, There are numerous questions that need to be answered regarding what is going on right now with Streamlicensing, other than "rumor" that you are migrating systems.

  Mr.Bill (forum name) and others have figured out how to work around the Launch page failure...but the inability to contact anyone regarding any issues I.e.: reporting for the Month, Tech or Billing issues of any kind is highly disconcerting. I'm sure if that was done to you wouldn't like it.

Hopefully you'll respond or have someone respond to this on the Streamlicensing forum or via e-mail directly on the current problems at hand.

Respectfully. what so hard about keeping customers updated?"

Best regards,

David LaBonte

14
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 02, 2017, 11:21:10 AM »
Transitor...here is letter is sent via e-mail you can get contact e-mail via Oi2

Hi Anthony, There are numerous questions that need to be answered regarding what is going on right now with Streamlicensing, other than "rumor" that you are migrating systems. (Hey Transistor you spoke to someone at SL what is their number...so we can get a direct explanation...

  Mr.Bill (forum name) and others have figured out how to work around the Launch page failure...but the inability to contact anyone regarding any issues I.e.: reporting for the Month, Tech or Billing issues of any kind is highly disconcerting. I'm sure if that was done to you,you wouldn't like it.

Hopefully you'll respond or have someone respond to this on the Streamlicensing forum or via e-mail directly on the current problems at hand.

Respectfully. what so hard about keeping customers updated?

Best regards,

David LaBonte

15
Catch All Discussion Board / Re: Client Area unable to access.
« on: November 01, 2017, 07:57:10 AM »
Ditto...

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