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Author Topic: The new iPhone app and the embedded player  (Read 664 times)

elvise

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The new iPhone app and the embedded player
« on: January 25, 2017, 10:40:41 PM »
I have questions about two of your products:

1.  The new iPhone app I downloaded describes itself as having "bug fixes and a new name."  Is it fixing a bug to remove the volume slider bar on the bottom? Why did they remove that?

2.  On the embedded pop up player that opens on my website: What happened to all the artist background info that was provided by last.fm?  It was a great addition and now there's nothing.

wsimkins

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Re: The new iPhone app and the embedded player
« Reply #1 on: February 26, 2017, 07:58:50 AM »
I'm not aware of a new iPhone App at all. Please send a screenshot of it to support.

The player is still using Last.FM or the background art. I will check the API to see what is going on.
Wes Simkins
Chief Operating Officer
StreamLicensing Networks LLC

TheDrunkenScoundrel

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Re: The new iPhone app and the embedded player
« Reply #2 on: February 27, 2017, 01:53:17 AM »
Wes,
I too got an 'update' to the iPhone app a while back and now I have no audio.
I've contacted support and they said they were aware of some problems.
Current song and album artwork are spot-on but no sound.
I'll attach a photo as well.

As for the desktop player and album artwork?  Usually the artwork shows but sometimes not. I've had that same problem on almost every player and app I have ever used to stream music-Tunein especially...the SL app has been consistently the best. In my experience, it has to do with the stability of the connection.